Privacy Policy

1.       Introduction

1.1     We are committed to safeguarding the privacy of our website visitors; this policy sets

out how we will treat your personal information.

1.2     By using our website and agreeing to this policy, you consent to our use of cookies in

accordance with the terms of this policy.

2.       Collecting personal information

2.1     We may collect, store and use the following kinds of personal information:

(a)      information about your computer and about your visits to and use of this website

(including your IP address, geographical location, browser type and version, operating

system, referral source, length of visit, page views and website navigation paths);

(b)      information that you provide to us when registering with our website including your

email address;

(c)      information that you provide when completing your profile on our website;

(d)      information that you provide to us for the purpose of subscribing to our email

notifications and/or newsletters (including your name and email address);

(e)      information that you provide to us when using the services on our website, or that is

generated in the course of the use of those services (including the timing, frequency and

pattern of service use;

(f)       information relating to any purchases you make of our services or any other

transactions that you enter into through our website including your name, address,

telephone number, email address and card details;

(g)      information that you post to our website for publication on the internet including your

user name and the content of your posts;

(h)      information contained in or relating to any communications that you send to us or

send through our website (including the communication content and meta data associated

with the communication);

(i)       any other personal information that you choose to send to us;

2.2     Before you disclose to us the personal information of another person, you must obtain

that person’s consent to both the disclosure and the processing of that personal information

in accordance with the terms of this policy.

3.       Using your personal information

3.1     Personal information submitted to us through our website will be used for the

purposes specified in this policy or on the relevant pages of the website.

3.2     We may use your personal information to:

(a)      administer our website and business;

(b)      personalise our website for you;

(c)      enable your use of the services available on our website;

(d)      supply to you services purchased through our website;

(e)      send statements, invoices and payment reminders to you, and collect payments from


(f)       send you non-marketing commercial communications;

(g)      send you email notifications that you have specifically requested;

(h)      send you our email newsletter, if you have requested it (you can inform us at any time

if you no longer require the newsletter);

(i)       send you marketing communications relating to our business or the businesses of

carefully-selected third parties which we think may be of interest to you, by post or, where

you have specifically agreed to this, by email or similar technology (you can inform us at any

time if you no longer require marketing communications);

(j)       provide third parties with statistical information about our users (but those third

parties will not be able to identify any individual user from that information);

(k)      deal with enquiries and complaints made by or about you relating to our website;

(l)       keep our website secure and prevent fraud;

(m)     verify compliance with the terms and conditions governing the use of our website;

3.3     If you submit personal information for publication on our website, we will publish and

otherwise use that information in accordance with the licence you grant to us.

3.4     We will not, without your express consent, supply your personal information to any

third party for the purpose of their or any other third party’s direct marketing.

3.5     All our website financial transactions are handled through our payment services

provider, Stripe. You can review the provider’s privacy policy at We will share information with our payment services

provider only to the extent necessary for the purposes of processing payments you make via

our website, refunding such payments and dealing with complaints and queries relating to

such payments and refunds.

4.       Disclosing personal information

4.1     We may disclose your personal information to any of our employees, officers, insurers,

professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for

the purposes set out in this policy.

4.2     We may disclose your personal information to any member of our group of companies

(this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as

reasonably necessary for the purposes set out in this policy.

4.3     We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing

information to others for the purposes of fraud prevention and reducing credit risk);

(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or

are contemplating) selling; and

(e)      to any person who we reasonably believe may apply to a court or other competent

authority for disclosure of that personal information where, in our reasonable opinion, such

court or authority would be reasonably likely to order disclosure of that personal


4.4     Except as provided in this policy, we will not provide your personal information to

third parties.

5.       International data transfers

5.1     Information that we collect may be stored and processed in and transferred between

any of the countries in which we operate in order to enable us to use the information in

accordance with this policy.

5.2     Information that we collect may be transferred to the following countries which do not

have data protection laws equivalent to those in force in the European Economic Area: the

United States of America, Russia, Japan, China and India.

5.3     Personal information that you publish on our website or submit for publication on our

website may be available, via the internet, around the world. We cannot prevent the use or

misuse of such information by others.

5.4     You expressly agree to the transfers of personal information described in this Section


6.       Retaining personal information

6.1     This Section 6 sets out our data retention policies and procedure, which are designed

to help ensure that we comply with our legal obligations in relation to the retention and

deletion of personal information.

6.2     Personal information that we process for any purpose or purposes shall not be kept for

longer than is necessary for that purpose or those purposes. We will review this information


6.3     Notwithstanding the other provisions of this Section 6, we will retain documents

(including electronic documents) containing personal data:

(a)      to the extent that we are required to do so by law;

(b)      if we believe that the documents may be relevant to any ongoing or prospective legal

proceedings; and

(c)      in order to establish, exercise or defend our legal rights (including providing

information to others for the purposes of fraud prevention and reducing credit risk).

7.       Security of your personal information

7.1     We will take reasonable technical and organisational precautions to prevent the loss,

misuse or alteration of your personal information.

7.2     We will store all the personal information you provide on our secure password- and

firewall-protected servers.

7.3     All electronic financial transactions entered into through our website will be protected

by encryption technology.

7.4     You acknowledge that the transmission of information over the internet is inherently

insecure, and we cannot guarantee the security of data sent over the internet.

7.5     You are responsible for keeping the password you use for accessing our website

confidential; we will not ask you for your password (except when you log in to our website).

8.       Amendments

8.1     We may update this policy from time to time by publishing a new version on our


8.2     You should check this page occasionally to ensure you are happy with any changes to

this policy.

8.3     We may notify you of changes to this policy by email.

9.       Your rights

9.1     You may instruct us to provide you with any personal information we hold about you;

provision of such information will be subject to:

(a)      the payment of a fee (currently fixed at GBP 10); and

(b)      the supply of appropriate evidence of your identity (for this purpose, we will usually

accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a

utility bill showing your current address).

9.2     We may withhold personal information that you request to the extent permitted by


9.3     You may instruct us at any time not to process your personal information for

marketing purposes.

9.4     In practice, you will usually either expressly agree in advance to our use of your

personal information for marketing purposes, or we will provide you with an opportunity to

opt out of the use of your personal information for marketing purposes.

10.     Third party websites

10.1   Our website includes hyperlinks to, and details of, third party websites.

10.2   We have no control over, and are not responsible for, the privacy policies and

practices of third parties.

11.     Updating information

11.1   Please let us know if the personal information that we hold about you needs to be

corrected or updated.

12.     Cookies

12.1   Our website uses cookies. Please refer to our Cookie Policy.

13.     Data protection registration

13.1   We are registered as a data controller with the UK Information Commissioner’s Office.

14.     Our details

14.1   This website is owned and operated by Sport and Activity Professionals.

14.2   We are registered in England and Wales under registration number 07895699 and our

registered office is at:

Registered Office Address

1 Station Approach




NG32 3QY

14.3   You can contact us by writing to the business address given above, by using our

website contact form or by social media on the site.